FREQUENTLY ASKED QUESTIONS
The following are the most frequently asked questions about Head & Shoulders.
Q. How do I know which shampoo I need to treat my dandruff condition?
A. Visit the Product Information page to see which product is best for prevention, maintenance, or clinical use.
Q. Why do I have to use the Head & Shoulders conditioner, and not another one?
A. Cosmetic conditioners wash away 50% of the dandruff-fighting power of an anti-dandruff shampoo and reduces its effectiveness at fighting flakes. To get the best protection from your anti-dandruff shampoo and stronger*, softer, more moisturized hair, pair your Head & Shoulders shampoo with a Head & Shoulders anti-dandruff conditioner.
* Protection against breakage/damage
Q. How often during the week do I have to use Head & Shoulders shampoos?
A. For best results, use at least twice a week or as directed by a doctor. For maximum dandruff control, use every time you shampoo. With regular use, Head and Shoulders shampoos controls your dandruff and improves your hair.
Q. How often, and how long should Clinical Strength be used?
A. For best results, use at least twice a week or as directed by a doctor. For maximum dandruff control, use every time you shampoo.
Q. Will Head & Shoulders shampoo damage hair, dry it out, change the colour, or harm a perm?
A. Head & Shoulders 1% Pyrithione zinc anti-dandruff shampoos have been designed to be gentle on hair for everyday use and are safe to use on color-treated and chemically-treated hair.*
*Shampoo & conditioner system vs. non-conditioning shampoo
Q. Why is Head & Shoulders 1% Pyrithione zinc shampoo more effective than other shampoos on the market with the same 1% Pyrithione zinc active ingredient?
A. The pyrithione zinc in Head & Shoulders is designed to have improved potency, shield the scalp and maintain performance between washes.
POTENTIATED POWER
Potentiated micro-zinc formula ensures the pyrithione zinc is in its most powerful dandruff-fighting form.
PARTICLE SIZE AND MORPHOLOGY
Maximizes coverage, retention and delivery.
TARGETING HIDDEN DANDRUFF SOURCES
Small particle size combined with optimized pyrithione zinc ensures our formula targets dandruff where it hides.
Q. Is the 2-in-1 Head & Shoulders shampoo less effective than using a Head & Shoulders shampoo and conditioner separately?
A. If you are just using a shampoo and prefer a 2-in-1, then you are all set. If you prefer to use a separate conditioner, it’s best to choose an anti-dandruff conditioner over a cosmetic one as they can wash away the dandruff-fighting ingredients from an anti-dandruff shampoo and reduce its effectiveness at fighting flakes. Head & Shoulders anti-dandruff conditioners are developed to work hand-in-hand with our anti-dandruff shampoos. They condition hair to keep it feeling soft and healthy, while locking in the dandruff-fighting power of the shampoo.
Q. When using Head & Shoulders shampoos, do I have to wait a few minutes for shampoo to act on my scalp?
A. No; the shampoo works with water and your normal washing and rinsing routine to not only effectively remove flakes but also deposit the scalp care active without any required waiting time in the shower.
Q. Can using Head & Shoulders on a healthy scalp disturb the natural bacteria and cause fungi development?
A. No. Studies show that Head & Shoulders effectively delivers the pyrithione zinc active to the surface of the scalp, including the follicular infundibulum. This slows the growth of dandruff-causing microbes, even in difficult to access areas of the scalp skin, and ensures that the scalp is at its best with regular use.
Q. Can I apply Head & Shoulders conditioners directly on my scalp as it contains 0.5% pyrithione zinc?
A. Yes. Head & Shoulders anti-dandruff conditioners are developed to work hand-in-hand with our antidandruff shampoos. They condition hair to keep it feeling soft and healthy, while locking in the dandrufffighting power of the shampoo.